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We provide a 100% full money back guarantee should the unlocking code you receive fail*.

*All we need is a short video whether that be from a digital video camera, camera phone or a photo camera, recording you entering the phone and the phone showing that the code has not worked.

We will only provide refunds to customers who are trying to unlock compatible models. We state all the phones we can unlock in our section titled WHAT PHONES CAN WE UNLOCK? on the front page of the site. If you attempt to unlock a phone that is not compatible we will not be able to refund you the money you have lost.

If you have any questions please select  the Contact Us link from the menu bar at the top of the page.

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